The second and last part of this article addresses one of the main challenges that User Experience professionals face: how to convince our customers to work under a process of user-centered design (UCD) instead of a waterfall methodology. Based on the same case proposed in the first part of this article I describe where the greater efficiency of the UCD lies and why.
One of the main challenges user experience professionals face is how to convince our customers to work under a process of user-centered design instead of the traditional waterfall methodology. In this article I propose a simple comparative exercise to analyze the economic efficiency of one process over the other.
In one of the last projects I worked on I had the opportunity to conduct usability testing with children between 6 and 12 years old. In this article I present five things you should consider when working with children.
Incorporating usability techniques and processes of user-centered design (UCD) in companies that are not used to working with them can become a daunting task. Over and over again we hear arguments that justify the rejection and invalidate the possibility of change, even if this is minimal. This article describes the most common arguments we hear, and proposes concrete actions to refute the negatives.
In the user experience field, user research is taking more and more relevance. Contextual inquiry adds useful information about the way people interact with products. To know the real context of use allows development teams to create more friendly, adaptive and innovative interfaces.
